Evidence of Impact
Customer service, employee engagement, safety, leadership, integrity, morale—these are just some aspects of the workplace our training improves.
Department of Veterans Affairs
The US Department of Veterans Affairs reported improved engagement, performance, and morale following Crucial Conversations® for Mastering Dialogue.
National Park Service
At the National Park Service, leaders reported that 20–40% of employees communicated better following Crucial Conversations for Mastering Dialogue.
Department of Homeland Security
U.S. Department of Homeland Security used Crucial Conversations for Mastering Dialogue to improve culture.