Crucial Conversations
For Mastering Dialogue

The Standard in Effective Communication

Backed by 30 years of social science, Crucial Conversations skills represent the standard in effective communication and the marker of high performance individuals and organizations.

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For the Moments that Matter Most

Communication Training

The communication skills we teach focus on a specific kind of interaction: those when stakes are high, opinions vary, and emotions run strong. Ours is not a course on winning friends or winning people to your way of thinking; it’s about strengthening relationships and securing results in the moments that matter most.

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WORK IN HEALTHCARE?

Crucial Conversations for Mastering Dialogue is also available as a healthcare course, featuring lessons, scenarios, and exercises that address the challenges healthcare professionals face.

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BASED ON THE BESTSELLER

Get your copy of the New York Times bestseller and business classic that has revolutionized interpersonal success for millions of people worldwide.

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