THE ROI OF BEHAVIOR CHANGE

68%
of respondents said people in their org often fail to speak up when someone doesn’t pull their weight.
43%
of respondents said they they waste two weeks or more avoiding Crucial Conversations.
53%
let peers slide when they skirted important workplace processes.
Cost Calculator
In a survey of 1,100 professionals, respondents estimated that every avoided or failed Crucial Conversation costs the organization roughly $10,000.
Estimate what it’s costing your organization:
Missed or failed Crucial Conversations per week
Number of employees
ESTIMATED COST
$40,000
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Mitch Anderson
HomeAdvisor
Giving our leaders skills to effectively and comfortably handle Crucial Conversations has a tremendous positive impact on their ability to create relationships.
Jennifer Pecor
Advocate Health Care
Going virtual helped me stay focused because I was in a comfortable environment— breaks were placed just right, and I didn’t have to commute anywhere.
Adam Decaria
Master Control
Crucial Teams isn’t about making excuses for behavior. It’s about getting to the why and then using the right tools to make lasting change.