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For more than 30 years we’ve worked with organizations in healthcare, government, education, technology and more to improve organizational health and performance. Find research, case studies, ebooks and assessments related to the work you do.

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Government Resources

Discover how federal, state, and local agencies have improved organizational health and performance using the principles and skills taught in our courses.

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Healthcare Resources

Dialogue and accountability are critical to healthcare. Discover how the two have helped healthcare companies improve safety, nurse retention, and quality of care.

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Tech Industry Resources

The rapidly changing technology industry faces unique business and organizational challenges. See how our courses have helped tech companies innovate and thrive.

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Featured Resources

How to Turn a Resolution into a Habit
What does the science say about resolutions? Do they work? Every New Year I see my friends, coworkers, and relatives make resolutions—and then often follow through for as much as two weeks! And then, as we all know, they often fall back into their old habits. I’ve done the same thing myself—and so I’ve stopped making resolutions altogether. But maybe we’re all just doing it wrong. What can a person do to turn a resolution into a habit?

1 Min • By Charles Duhigg

Recommended Posts

Are You a Habitual Procrastinator?

1 Min • By Joseph Grenny
Kerrying On: Breaking Habits

1 Min • By Kerry Patterson
Smartphone Addiction: Understanding and Overcoming It

1 Min • By Ryan Trimble
How to Help Team Members Resolve Conflict with Each Other

1 Min • By Scott Robley
Assessment
What Would You Do? Assessment
Assessment • 10 mins
What Would You Do? Assessment
What do you do when others let you down? How do you address performance gaps?
Take the Test
Assessment
Crucial Influence Assessment
Assessment • 10 mins
Crucial Influence Assessment
How well do you influence others in service of results?
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Assessment
Getting Things Done® Self Assessment
Assessment • 10 mins
Getting Things Done® Self Assessment
How well do you manage your time and attention?
Take the Test
Assessment
Style Under Stress Assessment
Assessment • 10 mins
Style Under Stress Assessment
Do you dig in or give in when faced with disagreement?
Start Assessment
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eBook
5 Keys to Managing Conflict
eBook • 34 mins
5 Keys to Managing Conflict
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Video
Performance Predictors: Behaviors that Drive Execution and Innovation
Video • 1:00:48
Performance Predictors: Behaviors that Drive Execution and Innovation
Performance Predictors: Behaviors that Drive Execution and Innovation
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Case Study
Maximus
Case Study • 14 mins
Maximus
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Webinar
Performance Predictors: Behaviors that Drive Execution and Innovation
Webinar • Dec 2, 2025
11:00 a.m. – Noon MST
Performance Predictors: Behaviors that Drive Execution and Innovation
Join Justin Hale, researcher, principal course designer, and trainer at Crucial Learning, to learn the four crucial behaviors that drive concrete, sustainable results and discover how to cultivate these competencies in your organization.
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Webinar
Behavioral Agility: How to Turn AI Insights into Human Action
Webinar • Nov 18, 2025
11:00 a.m. – Noon MST
Behavioral Agility: How to Turn AI Insights into Human Action
Join Joseph Grenny and Justin Hale on November 18 as they share results of our latest study on the impacts a culture of communication has on behavioral agility and AI adoption. New technology may be exciting, but it’s your people’s ability to communicate effectively that will unlock its full potential.
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