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For more than 30 years we’ve worked with organizations in healthcare, government, education, technology and more to improve organizational health and performance. Find research, case studies, ebooks and assessments related to the work you do.
Government Resources
Discover how federal, state, and local agencies have improved organizational health and performance using the principles and skills taught in our courses.
Healthcare Resources
Dialogue and accountability are critical to healthcare. Discover how the two have helped healthcare companies improve safety, nurse retention, and quality of care.
Tech Industry Resources
The rapidly changing technology industry faces unique business and organizational challenges. See how our courses have helped tech companies innovate and thrive.
Featured Resources
How to Turn a Resolution into a Habit
What does the science say about resolutions? Do they work? Every New Year I see my friends, coworkers, and relatives make resolutions—and then often follow through for as much as two weeks! And then, as we all know, they often fall back into their old habits. I’ve done the same thing myself—and so I’ve stopped making resolutions altogether. But maybe we’re all just doing it wrong. What can a person do to turn a resolution into a habit?
1 Min • By Charles Duhigg
1 Min • By Charles Duhigg
Recommended Posts
Are You a Habitual Procrastinator?
1 Min • By Joseph Grenny
1 Min • By Joseph Grenny
Kerrying On: Breaking Habits
1 Min • By Kerry Patterson
1 Min • By Kerry Patterson
Smartphone Addiction: Understanding and Overcoming It
1 Min • By Ryan Trimble
1 Min • By Ryan Trimble
How to Help Team Members Resolve Conflict with Each Other
1 Min • By Scott Robley
1 Min • By Scott Robley
Case Study
Maximus
Case Study •
3 mins
Maximus
Webinar
Performance Predictors: Behaviors that Drive Execution and Innovation
Webinar •
Dec 2, 2025
11:00 a.m. – Noon MST
11:00 a.m. – Noon MST
Performance Predictors: Behaviors that Drive Execution and Innovation
Join Justin Hale, researcher, principal course designer, and trainer at Crucial Learning, to learn the four crucial behaviors that drive concrete, sustainable results and discover how to cultivate these competencies in your organization.
Webinar
Behavioral Agility: How to Turn AI Insights into Human Action
Webinar •
Nov 18, 2025
11:00 a.m. – Noon MST
11:00 a.m. – Noon MST
Behavioral Agility: How to Turn AI Insights into Human Action
Join Joseph Grenny and Justin Hale on November 18 as they share results of our latest study on the impacts a culture of communication has on behavioral agility and AI adoption. New technology may be exciting, but it’s your people’s ability to communicate effectively that will unlock its full potential.
Case Study
Crucial Conversations Case Study: Johnsonville Sausage
Case Study •
3:14
Crucial Conversations Case Study: Johnsonville Sausage
Crucial Conversations Training helps Johnsonville Sausage gain a competitive edge.
https://www.cruciallearning.com…
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Video
Why We Break Resolutions: The Social Science Behind Making New Habits…
Video •
55:41
Why We Break Resolutions: The Social Science Behind Making New Habits Stick with Scott Robley
In a lively presentation, Scott Robley engages nearly a thousand participants, discussing the challenges of keeping New Year’s resolutions, particular…
eBook
The ROI of Building Strong Workplace Relationship
eBook •
59 mins
The ROI of Building Strong Workplace Relationship
Assessments geared towards relationships can give organizations a vital foundation of awareness and tools to help people put relationship intelligence into practice. The Strength Deployment Inventory (SDI) equips your people with the relationship intelligence they need to connect, communicate, and conquer…
Research
Silence Kills 2
Research •
29 mins
Silence Kills 2
A follow-up 20 years after the seminal Silence Kills study, this latest report asks if patterns of silence have improved, if silence still kills, and whether cultures of communication substantially affect how quickly and effectively organizations adopt new evidence-based discoveries. There is hope in this…
Case Study
Ramboll UK
Case Study •
3 mins
Ramboll UK
Ramboll UK integrated the Strength Deployment Inventory (SDI) into its Finance department to enhance self-awareness and teamwork. Employees now use the tool for recruitment, coaching, and client management, creating a “universal language” that improves collaboration and communication across the…
Case Study
Publicis Groupe UK
Case Study •
4 mins
Publicis Groupe UK
Publicis Groupe UK deployed the Strength Deployment Inventory (SDI) to strengthen collaboration among 5,000 employees across 26 agencies. The SDI created a shared language for communication, improved conflict resolution, and supported diversity and inclusion initiatives across all levels of the organization.
