Crucial Skills®

A Blog by Crucial Learning

How Do I Say That

How to Speak Up About COVID-19: Have An Attitude of Gratitude

by Joseph Grenny

Joseph Grenny, author of Crucial Conversations, says approaching COVID-19 safety reminders with gratitude will have cultural implications that will save lives.

For more tips and resources for speaking up, visit https://www.vitalsmarts.com/saythat.

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Joseph Grenny

Author and Cofounder

“If I haven’t challenged you, I haven’t helped you.”

Joseph Grenny is a New York Times bestselling author, keynote speaker, and leading social scientist for business performance. His work has been translated into twenty-eight languages, is available in thirty-six countries, and has generated results for more than half of the Forbes Global 2000. Invite Joseph to speak at your next event.

1 thought

  1. john yates
    5 years ago
    • Reply

    Don Vito Corleone might say something like, “I notice you may not have noticed the reminder to wear a mask in my store. Here, you may have one of mine.“ The customer refuses an Don says, “It is not an offer you can refuse.”

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