The following article was first published on March 22, 2006. A couple of decades ago, I started a long and painful battle of trying to help save American manufacturing. In a quest to find out what needed to change in the good old U. S. of A. where companies were routinely losing jobs and market …
One day, during a particularly boring stretch at church, I leaned back and noticed, for the first time, the laminated beams supporting the chapel’s roof. The beams reminded me of my summer job after my freshman year of college when I worked at a plant that made (any guesses?) laminated beams.
One day, while waiting at the airport for a flight home, I watched an older fellow tear into a gate agent for not putting him and his wife on the next plane (it had been overbooked). At first, the airline employee maintained her composure, but after being verbally attacked for what seemed like ten minutes, …
“You know what I’d like for dessert tonight?” I asked my mother one morning as I hovered over a bowl of cereal. “Does it look like I’m taking orders?” Mom replied with a smile. I was twelve at the time, so I wasn’t completely blind to social graces. I knew that it wasn’t polite to …
Yesterday, my grandson, Tommy, asked his mom (our daughter Christine) if later that day, he could watch a TV show that was probably more suited to his older brother than it was to him. Undecided, Christine replied, “Maybe,” and returned to making lasagna. A few minutes passed before Christine felt a pull on her sleeve—it …
Nowadays, teenage boys have it made. Most have access to man caves and media rooms that serve as perfect hangouts. When I was thirteen, you had to leave home to find anything remotely similar. In my case, a hundred yards down the alley behind our house, nestled against the local college’s northern boundary, lay a …
The following article was first published on December 29, 2004. Dear Kerry, I’m faced with the challenge of training people who are rather low self-monitors. That is, they don’t read social cues particularly well and as a result often annoy or offend others. They tend to push too hard or talk about topics that others …
In the late 1980s, Lynn, a friend of the family, approached my wife, Louise, with an urgent request. She explained that she had signed a contract to run the Santa Claus photo concessions at ten different Los Angeles-area malls. After weeks of searching, she had found nine managers but was desperate to have Louise take …
Thanksgiving is an interesting phenomenon. It always comes in at number two in the holiday popularity polls, just behind Christmas. That’s a pretty high ranking when you consider how humble the holiday is. It doesn’t come with the ghoulish decorating or the fun-filled house-egging that we enjoy every Halloween. It doesn’t come with the raucous …
When my daughter Becca prepared to teach kindergartners for the first time, she came to me for advice. Given that the students I had been teaching for the past thirty years were in grad (not grade) school, I told her I had nothing of any use to her (no news there). “Imagine,” Becca said, “that …
