Crucial Skills®

A Blog by Crucial Learning

Certification Insights

From the Road: Twenty Fourteen

ABOUT THE EXPERT
Steve WillisSteve Willis is a Master Trainer and Vice President of Professional Services at VitalSmarts.
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From the Road

It’s a new year and with it comes so many “news”—new opportunities, new resolutions, new beginnings, new goals, new mindsets (or would it be new minds set??). It’s a whole new year! Indeed, it seems like with every breath I draw in a huge mouthful of newness. It’s invigorating and energizing! It definitely erases the bitter taste of all those “should haves” I was chewing on at the end of 2013.

Now don’t get me wrong. While I love new, it doesn’t mean I completely neglect anything that’s not new. There is, at this time of year, an opportunity to infuse our “currents,” “on-goings,” and “existings” with new effort and passion.

Take training for example. How do you breathe new life into something you’ve done or seen a lot? In some cases, your dreams include VitalSmarts’ actors—presenting a whole new set of problems!

How do you make it new for you, and especially how do you make it new for the participants?

What are you going to do during the course of this new year?

What will be new in your delivery, in your roll-out, or in the way you’re targeting the skills?

Comment below to share your ideas.

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1 thought

  1. Darby Pifer
    Reply

    My “new” for my participants is to use scripted cue cards for demonstrating the first deliberate practice round of the 3-headed co-worker activity in Crucial Conversations. I’ll have the script for each “head” on individual cue cards and ask for two volunteers to do the practice with me. I’ll make it fun by having the “Tell” head stand behind me (I’ll be the “Share” head) and the “Ask” head stand behind the “Tell” head. Each “head” will pop out as they read their script. This gives participants a “visual” demo of what they’ll be doing when they practice.

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