Crucial Skills®

A Blog by Crucial Learning

Crucial Conversations for Mastering Dialogue

Why Biting Your Tongue Leads to Disaster

by Brittney Maxfield
[youtube https://www.youtube.com/watch?v=rlTFOlU1KC8]

View the results of our study in the infographic below or download a copy for yourself.

What's In Your Vault Infographic_061715

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The ideas expressed in this article are rooted in the principles and behaviors taught in: Crucial Conversations for Mastering Dialogue.
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The ideas expressed in this article are rooted in the principles and behaviors taught in:

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Brittney Maxfield

Sr. Director of Growth Marketing

“I share insights and lessons learned from successes and failures as a working mom and sixteen-year student of crucial skills.”

For the past 16 years Brittney has worked alongside the Crucial Learning founders and trainers to drive awareness and adoption of the skills taught in its New York Times bestselling books and award-winning courses. She loves to spend time with her three awesome kids and musical husband.

2 thoughts on “Why Biting Your Tongue Leads to Disaster”

  1. Study: 56% of Employees Have at Least One Grievance They’ve Kept Locked Up for 1 Year - Press Room
    10 years ago
    • Reply

    […] The “vault” study of 1,409 respondents by Joseph Grenny and David Maxfield, authors of the New York Times bestseller Crucial Accountability, revealed that many of us safeguard toxic secrets or grievances in the workplace for long periods of time. In fact, 56% of us keep them for more than a year—because we focus on the immediate risks involved in speaking up while ignoring the certain and ongoing costs of not speaking up. And keeping these secrets “in the vault” creates problems that are decidedly non-comedic and can be costly to an organization. (Watch Joseph’s and David’s BS Guys video here.) […]

  2. LB
    2 years ago
    • Reply

    The link is broken and visual does not show.

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