Crucial Applications: Office Haunting—How to Have Scary Conversations at Work
Visit the Crucial Skills blog to learn how to have scary conversations at work.
Posts by Brittney Maxfield
Crucial Applications: How to Talk Politics with Friends—and Still Have Some Left
Visit the Crucial Skills blog to learn how to talk politics with friends . . . and still have some left.
Before & After: I Felt Like a Nurse Again by Gaylen T.
Visit the Crucial Skills blog to learn how Gaylen’s coworker used Crucial Conversations skills to comfort a patient’s family member.
Off the Author's Bookshelf: What Al's Reading
Visit the Crucial Skills blog to read our latest Off the Author’s Bookshelf article and find out what Al Switzler is reading.
REACH 2012: One of the Best Professional Development Conferences
One word comes to mind to adequately describe the VitalSmarts REACH 2012 trainer conference: AMAZING! For two days in August, trainers from around the world gathered at the base of the majestic Rocky Mountains in Salt Lake City for a truly remarkable experience. [youtube https://www.youtube.com/watch?v=videoseries?list=PL13800C5849FACCBD&hl=en_US&w=600&h=338] The new BIG Idea sessions—twenty-minute keynote speeches on a wide …
How can I help participants brainstorm strategies for change plans that are based on soft skills?
Visit the Crucial Skills blog to read Candace Bertotti’s response to this question: How can I help participants brainstorm strategies for change plans based on soft skills?
Before & After: How to Get What You Really Want by Jon K.
Visit the Crucial Skills blog to learn how Jon’s daughter used Crucial Conversations to get what she really wanted . . . a Barbie.
Crucial Applications: Able Arguers are Ten Times Happier than Silent Spouses
Research shows able arguers are ten times happier than silent spouses. Visit the Crucial Skills blog to learn more.
Before & After: My BIG Crucial Conversation by Maureen Winningham
Visit the Crucial Skills blog to learn how Crucial Conversations helped Maureen change her life and build a special relationship with her father before it was too late.
Case Study: Influencer Training Helps Tennessee Health System Achieve 100% EHR Adoption
Visit the Crucial Skills blog to learn how McKenzie Medical Center used the Influencer model to achieve their ambitious goal of 100 percent EHR adoption in less than four months.