Posts by Joseph Grenny

Finding Middle Ground

Dear Crucial Skills, When I try to have crucial conversations about issues where there seems to be no middle ground (i.e., abortion, global warming, politics), people often respond with over-the-top, dismissive, and divisive statements. How can I effectively hold crucial conversations about high-stakes topics with those who engage in aggressive ways? Signed, Seeking Middle Ground …

When It's More than Motivation

ABOUT THE AUTHOR Joseph Grenny is the author of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. READ MORE Dear Crucial Skills, I just read the latest newsletter and find myself very frustrated with your response to your reader’s question about how to “motivate” apparently unmotivated teachers. You appeared to agree that a lot …

Influencing the Education System

ABOUT THE AUTHOR Joseph Grenny is the author of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. READ MORE Dear Crucial Skills, I volunteer for a community council at my children’s school. I’ve been shocked at how uninterested the teachers are at improving test scores and lifting the overall level of education. We invite …

Stopping Brain Drain

Dear Crucial Skills, I’m a manager in a tech company that seems to be clueless. While I know unemployment is high, management seems to be oblivious to the fact that we are losing some of our key people to poaching by competitors. We haven’t increased salaries in the past two years and I’ve personally lost …

Influencing Corporate Policy

ABOUT THE AUTHOR Joseph Grenny is author of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. READ MORE Dear Crucial Skills, Our company has a review policy called the 70/20/10 rule. This means that 70 percent of my staff must be rated “Meets Expectations,” only 20 percent can be rated “Exceeds Expectations,” and worst …

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