As you may have heard, VitalSmarts became Crucial Learning last week. It’s exciting to stand on the solid foundation of the past and look forward to the unlimited horizons of the future. While preparing to participate in the ATD conference on the morning of the announcement, I thought about what this change means for our company, for our clients, for our trainers, and for me personally—and my thoughts turned to Roger Bannister.
I have an employee who just won’t engage with feedback. When I do share feedback, he totally falls apart and wants to quit. He struggles with any type of criticism from me or anyone. Other managers have shared with me the same concern. How can I get him to engage?
I have an outstanding employee who has asked me to mentor him. He sees me as an example of the kind of leader he would like to become, and he would like to travel a career path similar to my own. I’m flattered, and yet I’m unsure how to help him. He’s incredibly competent already and I don’t want to agree to mentor him and then shortchange him. What can I do?
I have an employee who tends to talk a lot and drift off topic in our one-on-one meetings, to the point where I can’t focus. I have tried to keep them on track, but it is very difficult. They often take up an hour instead of the scheduled 30 minutes, and I completely lose track of what they are saying. I try hard not to look bored, but I’m concerned that I’m getting distracted because I’m bored. Please help.
Q. My 2020 goals were disrupted by Covid-19 and beyond. As I go into 2021, what habits can I leverage to reframe and achieve the goals I want to in the classroom and beyond? A. I remember staring 2020 in the face with new hopes, desires, and resolves. I couldn’t help thinking it would be …
Dear Scott, I am in the process of training a coworker. When I give her an assignment, she gives me a snarky reason why she can’t do it. I have been trying to help her with time-management. When I give reasons for what I am asking, she says I’m mothering her or attacking her. I …
Dear Scott, I have an 11-year-old son who is struggling and I don’t know what to do. We recently relocated overseas, far from home and family and friends. Then the COVID-19 restrictions hit. My boy’s behavior changed significantly. He is always angry and frustrated. I’ve tried to keep him busy in sports and music, but …
Dear Scott, I must prepare for a virtual board presentation. I reviewed your tips for leading an engaging meeting and loved them. I am curious if the same tips are applicable for a presentation that is intended to inform rather than entertain. Signed, Learning More than Ever Dear Learning More than Ever, I love your …
Dear Scott, COVID-19 work from home conditions have thrown my routines into chaos. I feel like I am constantly trying to keep up and the more I try, the more overwhelmed I feel. How can I get myself back on track? Sincerely,Overwhelmed Dear Overwhelmed, Frustrating. Confusing. Challenging. Unprecedented. Restricting. Troublesome. Sad. These are just some …
Dear Scott, What is the difference between a crucial conversation and a crucial accountability conversation? I believe all accountability conversations are crucial, but are all crucial conversations about accountability? Sincerely, Confused Manager Dear Confused Manager, Many have wondered about the difference between Crucial Conversations and Crucial Accountability. It can often be difficult to know where …
