Dear Justin, How do I ask for clarification of my role and responsibilities? It’s difficult to manage my time and expectations when my responsibilities are unclear and additional duties pop up at the last minute. This leaves me with multiple projects undone and stretched too thin, and yet I’m working 10- to 18-hour days. I …
Dear Scott, I must prepare for a virtual board presentation. I reviewed your tips for leading an engaging meeting and loved them. I am curious if the same tips are applicable for a presentation that is intended to inform rather than entertain. Signed, Learning More than Ever Dear Learning More than Ever, I love your …
Dear Steve, My wife and I have this friend who avoids crucial conversations. It got to a point where so much bad stuff had built up and festered that this individual “put her foot down” and told us “we are changing our friendship,” and “this is how it has to be.” We’ve witnessed a lot …
Dear Joseph, I’m having a tough time giving performance feedback to an employee who is very much overconfident. I don’t want to diminish her contributions or discourage her. But when I give feedback, she deflects it. And when she is asked what she could have done better, she has nothing to offer. Due to this …
Dear Joseph, I am a new director in a healthcare environment. I am struggling to collaborate with another director who reports to a different administrator. She and I have very different leadership and communication styles, and it feels as if she does not respect my role. She does not listen, cuts me off mid-sentence, and …
Dear Maria, I have never actually had a vulnerable conversation on racism with someone of another race than me. The conversation seems scary and awkward, but with everything going on, I’d like to reach out to my friends and colleagues of a different race so I can learn and better understand their perspective. Any advice …
Over the past two weeks, many of the peaceful protests regarding the horrifying death of George Floyd have grown violent. I am not an expert in racial injustice. When it comes to the issues facing our country right now, I’m a student, not a teacher. I’m reading and watching and listening and learning. And, like …
The Great Experiment of 2020 Since 2020 began, we’ve been the subjects of a massive social experiment: working from home. We are in the early stages of a social shift on a scale that seldom happens in history and we are only just beginning to see the wider impact. Our latest research illuminates how work from home is …
Dear Joseph, Where I live, concern about COVID-19 seems lax. I’m often surrounded by people who have already thrown social distancing and mask-wearing out the window. Just the other day, while in line at the grocery store, the man behind me blatantly ignored the big sticker on the floor telling him where to stand and …
Dear Joseph, A couple of months ago, my father stopped answering phone calls and texts from my siblings and me. He hasn’t been home when we’ve attempted to visit him. He doesn’t have voicemail. We’ve reached out to his wife who says she doesn’t want to get in the middle of it. He did answer …
