Dear David, I think you missed part of the question that Fed Up posted a while back. As I understood it, Fed Up also asked how to deal with self-centered coworkers (bosses as well as cohorts, team members, and subordinates) whose conversations and discussions are based on I, me, or my. Can you address that? …
Crucial Conversations for Mastering Dialogue Posts
Dear Justin, I recently read your post about the person who is overcommitted. You suggested ways for him to manage his to-do list. I think they’re really helpful ideas. But what about those of us on the other end of that relationship? I work with a group of great, creative, and intelligent people, but they …
Dear Emily, Our company was recently acquired and I was asked to be on the transition team to merge the two companies. This project required that I work with several members of the parent company throughout the weekend and late into the night. I was trying my best to be chummy and start the relationship …
Dear Joseph, How do you have a crucial conversation when someone pulls rank and shuts down dialogue by saying something like, “Because I’m the boss!”? I’m in a situation where I would like to discuss better solutions, but when I do, the other person uses her authority to stop the conversation. Signed, Powerless Dear Powerless, …
Dear Justin, I feel like our current discussions of politics and social issues are so divisive. I struggle to engage with them and frankly, I disagree with many of them—even when they are the opinions of my friends, family, and neighbors. It’s hard for me to understand how people can have the opinions they have. …
Dear Emily, Is it ever acceptable to remove oneself (and spouse) from family relationships that repeatedly cause pain and trouble in a marriage? Using crucial conversations skills has worked in several cases, but not all. I guess I am seeking validation for my decision to severely limit contact with the difficult family members. I want …
Dear Joseph, One of the most important roles I have as a manager is to be sure my people are properly recognized for their contributions. I do that through verbal gratitude, annual reviews, monetary compensation, and at times, career advancement. I feel heartbroken these days because my hands are tied on the last two. I …
Dear Joseph, How do I get my roommates to clean up after themselves? They don’t seem to care about the mess they make and how dirty our house gets. I tried to talk to them about it but any attempt to reform their behavior only lasts a day or two. I end up being the …
Dear Joseph, I love my wife dearly and enjoy spending our dinners and late nights together after our long work days and putting the kids to sleep. However, I have learned after careful experimenting, over a few weeks now, that my wife has endless spunk, energy, and interest in telling me what is on her …
Dear Steve, My husband and twenty-eight-year-old stepson get into arguments that are emotionally hurtful to both of them. They don’t listen to each other, and just yell, blame, and berate each other. In the past, I have stayed out of it and let them “duke it out.” But I don’t like how it makes me …