How to have a respectful crucial conversation even when you know you’re right and the other person is wrong.

Visit the Crucial Skills blog to learn how Ron McMillan turns really bad days into really good data.

Visit the Crucial Skills blog to read thankful thoughts from the VitalSmarts authors and share what you’re thankful for this year.

Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How can I have a crucial conversation with staff that can alleviate their fears about a recent layoff and maintain confidentiality?

Visit the Crucial Skills blog to learn how Joseph Grenny’s answers to two important questions can help you increase your ability to change.

Visit the Crucial Skills blog to learn how to have scary conversations at work.

Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How do I ask to join the team of a potential manager after I rejected a previous offer?

Visit the Crucial Skills blog to learn how to talk politics with friends . . . and still have some left.

Visit the Crucial Skills blog to learn how Gaylen’s coworker used Crucial Conversations skills to comfort a patient’s family member.

Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: What do I say to our CEO about his time-wasting behavior?