Visit the Crucial Skills blog to read Al Switzler’s response to this question: What do you do when two people dispute the “facts”?

Visit the Crucial Skills blog to read five tips for surviving your holiday office party.

Visit the Crucial Skills blog to read Al Switzler’s answer to this question: “How do you help ‘undo’ a story that another person has held about you?”

Visit the Crucial Skills blog to read Kerry Patterson’s answer to this question: “How can I tell my needy customer that I don’t have time to talk without offending him?”

Visit the Crucial Skills blog to read about the four most difficult issues for women to discuss at work.

Visit the Crucial Skills blog to find out what Ron McMillan has been reading lately.

Visit the Crucial Skills blog to read Al Switzler’s answer to this question: How can I respond when people ask me to refer them for open positions at my company but I feel uncomfortable recommending them?

Visit the Crucial Skills blog to read Joseph Grenny’s answer to this question: How can I begin to rebuild safety and mutual respect with my ex-wife, when it is so hard to find and establish?

Visit the Crucial Skills blog to learn how to negotiate workload limits.